Policies & Procedures
Please review the following information carefully before your trip. Understanding our payment schedule, community guidelines, and packing expectations helps ensure a smooth, impactful experience for your entire group in New Orleans.
Payment & Forms Schedule
Key deadlines to keep your trip on track — from booking to arrival.
10% Deposit
Required to reserve your team's spots. Non-refundable, but may be transferred as a credit for up to one year.
All Forms Submitted
All participant forms due no later than 60 days before arrival:
- Certificate of Insurance
- Background Checks
- Rooming Sheet
Remaining 90% Due
Final payment is due 30 days prior to arrival and is non-refundable, even if your team size decreases.
Check-In Items
The $250 damage deposit, participant release forms, and payment for any group additions (by check) are due at check-in.
Important: The 10% deposit may be transferred as a credit for up to one year. Final numbers and payment are due 30 days prior to arrival and are non-refundable, even if your team size decreases. Any participants added beyond the 90% payment must be paid upon arrival by check.
Community Guidelines
The shared expectations that keep every group safe, focused, and thriving on mission.
Conduct
Christian conduct is expected at all times. Threatening or demeaning behavior toward others will not be tolerated. This includes, but is not limited to, fighting, cursing, harassing, and/or making negative comments about others.
Chaperones
Campers must be with chaperones at all times — on campus or off, including gym and pool time. Students are under your care for the entirety of the trip. Campers may not leave campus without a chaperone from their group.
Housing
No guys are permitted in girls' rooms and no girls are permitted in guys' rooms. For groups in Dodd and Spurgeon Halls, members of the opposite sex are not allowed in the buildings. Please notify us if chaperones require separate rooms from students.
Payment Policies
A 10% non-refundable deposit reserves your spots and may be transferred as credit for up to one year. The remaining 90% is due 30 days before arrival and is non-refundable. Additions beyond what was paid must be settled upon arrival by check.
Packing Guidelines
A quick reference to help every participant arrive prepared — and leave disruptions at home.
Pack These
- Linens, towels, pillows & blankets (if staying in dorms)
- Toiletries — toothbrush, soap, deodorant, etc.
- Clothing appropriate for ministry sites
- Clothing for worship and free time
- Sun protection and bug spray
- Rain jacket
- Refillable water bottle
Do Not Bring
- Alcohol or tobacco products
- Illegal substances
- Firearms or fireworks
- Inappropriate, explicit, or hateful clothing
- Items that may be used for pranks
Be in Touch.
Our staff is available during regular office hours to assist you. Staying in contact about deadlines is essential for helping things run smoothly as we plan the logistics of your group's trip.
